Software Engineer - 2 (Jira)

Date: May 12, 2025

Location: IND: Bangalore, IN

Company: [24]7.ai

Role: Software Engineer 2 / Senior Jira Developer

Skills: Atlassian (Cloud) , (Jira, JSM & Confluence)

Job Location: Bangalore

Working Hours: 11 AM to 8 PM (Flexible)

Mode of Work: Hybrid

 

 

Technical Skills:

  • 3-5 years of experience in working on Atlassian Products (Jira/Confluence/ JSM)
  • Experience on working with Cloud version of Jira/Confluence
  • Excellent verbal and communication skills
  • Excellent problem-solving skills
  • Ability to take ownership of assigned tasks
  • Ability to work well in a team-oriented environment

Qualifications Required:

  • Bachelor’s degree in computer science

Responsibilities:

  • Configure and manage Jira, Service Desk and Confluence projects
  • Create complex project workflows, field configurations, screen schemes, permission schemes, security schemes and notification schemes
  • Experience on Automation for Jira, Script Runner, Jira Misc Workflows, Structure and eazyBI plugins
  • Good knowledge on JQLs, filters, Kanban/Scrum boards
  • Monitor plugin usage and take required actions
  • Good knowledge on Jira REST APIs
  • Support different teams with required Jira dashboards and reports
  • Troubleshoot and fix Jira/Confluence issues raised by users.